A couple of months ago I was told directly that owners of this game were considering replacing observer mode with a new form of restriction. In the time that's passed since it has become clear to me from an indirect source that it is now a definite plan, intended to be implemented with the full release of V6.
Without copying quotes exactly, the basic idea is to implement free roaming areas of servers where trials can wander around normally, with for example other areas of a map and possibly alternate insides closed off via the client itself.
The first problem that came to my mind was that this would be utterly inappropriate for Classic, as it would cut off questing progress on what is primarily supposed to be a questing server, developed with a philosophy aimed towards using quests to provide legitimately new players with purpose and direction. Observer mode is terrible for the fact it frustrates players and causes bugs within Quests, but at least it lets them experience it in some way.
As it turns out, this problem is no coincidence, it is infact part of the strategy to shut trials away from quest content, and almost from the very beginning of our quest line.
My other main concern with observer mode is that due to the bugs and disruption it causes, it is difficult and/or impossible to allow trials to participate within events. Once more however, the new restriction would be shutting players away from events, and entirely deliberately.
The 2 things which have been highlighted as possible for trials to do, are the ability to "test the game" and "chat with friends". I thought the whole idea of trial accounts was supposed to be to allow trials to experience the game in such a way where they may feel as if it's worth upgrading for the full experience?
The old restriction where trials were unable to have any of their in game progress saved was terrible, but at least it actually allowed trials to play the game's content, and was barely sufficient enough to show trials what they would be buying into.
Due to there being certain unknown factors, such as how severely the restriction would be implemented, whether the expensive price of a subscription would remain the same or be lowered, or whether permanent subscriptions would be re-introduced, it's impossible to judge it against the current and previous main restriction with any certainty. The mere thought of this new restriction however suggests to me that the owners of this game have not learned a single thing from their previous failures on PC Graal, and their successes on iPhone.
Throughout the entire time Graal has been P2P, there has always been a maniacal main form of trial restriction which essentially treats trial accounts like prisoners of war.
Are the owners of Graal ever going to understand that it is perfectly acceptable to allow trials to enjoy their experiences actually playing the game?
The other issue which has been made even clearer, is the fact the owners are entirely unwilling to allow developers to have any say over the methods. Instead they want to continue using restrictions that are built-in and beyond the control of developers. We've just spent 3 years redeveloping a server from scratch, with fully custom systems, tonnes of scripted security for anything related to an economy, but what the hell would we know about what is the best way to market it?
I am aware that with recent events I am making this thread at the risk of a ban, but quite frankly I do not care. I have learned through conversations with staff on other PlayerWorlds that they are not aware of these plans, which they really ought to have a say in, and so I wish to make this information publicly known.